Since I’m a product manager by day, I was intrigued by Forrester’s Mike Gualtieri’s tweet: “Software has become very bloated #btf09 because vendors love to add features and users hate to lose feature.”
Without doubt, this is conventional wisdom about the software industry. The first part of this statement is often considered the culprit much more than the latter. And to be honest, the latter doesn’t happen unless there is a better replacement for the feature that customers are using.
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